Quick answer: DoxOnCall is online-only — we do not visit you at home. For physical out-of-hours home visits across Ireland, your regional out-of-hours doctor co-op is the right call (D-Doc in Dublin, NEDOC in the north-east, ShannonDoc in the mid-west, etc. — full list below). For things that don't need a physical examination, an online consultation with us is faster, cheaper, and avoids the visit fee.
Home visit, house call, online consultation — what's actually on offer in Ireland?
Three different services, often confused:
- In-hours daytime visit — if your usual treating doctor is part of a practice that does home visits, you can request one through the practice. Increasingly rare and usually reserved for housebound or seriously unwell patients.
- Out-of-hours physical home visit — provided by regional doctor cooperatives (D-Doc, NEDOC, etc.) on evenings, nights, weekends, and bank holidays. The doctor either sees you at the co-op's clinic or visits at home if you can't travel safely. Triage is by phone first.
- Online consultation — by video or phone with an IMC-registered Online Doctor. No visit, no travel. Same-day, €34.99 flat. For things that don't need a physical exam.
Which one do I need?
| Situation | Best route |
|---|
| Chest pain, severe breathing difficulty, suspected stroke (FAST), heavy bleeding, unconsciousness, severe injury | 999 / 112 — emergency, not a home visit |
| Sick today, need a sick cert tomorrow | Online consultation (DoxOnCall) — €34.99, by email shortly after |
| Repeat prescription, in-hours | Online consultation |
| UTI, contraception, dermatology, mental-health review, child rash review | Online consultation — most don't need physical examination |
| Elderly relative unwell at home, can't travel to a clinic | Daytime: their usual practice. Out-of-hours: regional co-op (call for triage) |
| Acute illness at 2 AM — fever, severe abdominal pain, child won't settle | Regional co-op for phone triage; they decide visit vs clinic vs A&E |
| Suspected fracture, deep wound, vomiting blood, severe headache that's new | A&E / Emergency Department — most likely needs imaging or in-person workup |
| Routine review of a chronic condition (BP, diabetes, asthma) | Online consultation, or your usual treating doctor for the annual review |
Regional out-of-hours doctor co-ops in Ireland
If you need a physical out-of-hours service — including home visits where clinically required — these are the legitimate Irish providers. Coverage is by region; phone triage decides whether you're seen at a clinic or visited at home.
D-Doc
Dublin (city + county)
1850 22 44 77
d-doc.ie →CareDoc
Carlow, Kilkenny, Laois, Wexford, Wicklow + parts of Tipperary, Waterford
0818 24 24 24
www.caredoc.ie →MIDOC
Longford, Westmeath, Offaly + parts of Laois, Meath, Roscommon
0818 30 23 32
www.hse.ie →Phone numbers and coverage areas listed above are publicly published and may change — verify on the co-op's website before relying on them. The HSE maintains a current directory of out-of-hours co-ops at www2.hse.ie/services.
Why telemedicine has replaced home visits for many situations
Twenty years ago a home visit was the only way to get clinical input outside clinic hours. Modern telemedicine handles the majority of those situations better:
- Faster. Most online appointments are within 1–3 hours of booking — far quicker than a home visit slot.
- Cheaper. €34.99 flat, vs out-of-hours co-op fees that vary by service and time. Visit fees can be substantially higher.
- Documented. A clinical note is generated automatically. The patient gets the cert/prescription by email within minutes.
- Better for the patient. No need to put on clothes, find your medical card, host a stranger at 11 PM, or worry about parking.
The cases where a physical visit still makes sense — frail elderly, palliative care at home, suspected serious infection requiring examination, social/safeguarding concerns — are exactly the cases the regional co-ops are set up for.
What DoxOnCall covers
Same-day video and phone consultations with IMC-registered Online Doctors, €34.99 flat. Sick certs, prescriptions, dermatology, child health, mental-health reviews, contraception, repeat-meds, fit-to-work documentation, and more. Browse the full service list, or jump straight to a common request: sick cert, prescription renewal, UTI antibiotics, child health.