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Online Doctor · Diabetes care

Online Diabetes Consultation — Ireland

Routine diabetes review, HbA1c interpretation, medication adjustment, and lifestyle support — for type 1 and type 2 diabetes — with an IMC-registered Online Doctor.

IMC-registered Online DoctorsSame-day appointmentsVideo or phoneAll of Ireland
Online doctor consultation in Ireland — Diabetes Consultation Ireland
Image: Pavel Danilyuk on Pexels source

About diabetes

Diabetes mellitus is a chronic metabolic condition characterised by raised blood glucose levels. Around 5–7% of adults in Ireland live with diabetes (HSE data), and prevalence is rising. The two main types — type 1 (autoimmune; insulin-dependent) and type 2 (insulin resistance + relative insulin deficiency; most common, often lifestyle-influenced) — have different causes but share long-term complications. Good control significantly reduces these risks.

Symptoms and signs

  • Polydipsia — excessive thirst
  • Polyuria — passing more urine, especially at night
  • Unintended weight loss (especially type 1)
  • Fatigue and lack of energy
  • Blurred vision
  • Slow-healing wounds, recurrent infections (thrush, UTIs)
  • Tingling or numbness in feet (advanced)
  • Often no symptoms in early type 2 — diagnosed on routine bloods

When to seek urgent care

An Online Doctor consultation is appropriate for: stable type 2 diabetes reviews, lifestyle support, prescription renewals, and follow-up. Seek emergency care immediately (999/112 or emergency department) for: drowsiness, confusion, or vomiting in someone known to have diabetes (could be DKA — diabetic ketoacidosis); severe hypoglycaemia (low blood sugar) unable to be managed at home; new-onset symptoms with unwell appearance (could be type 1 presentation); or severe foot infection. Type 1 diabetes is a medical emergency at presentation — anyone with the classic symptoms above should have same-day in-person assessment.

Diagnosis

Diagnosis per NICE and ICGP guidance is based on: HbA1c (glycated haemoglobin reflecting 3-month average glucose), fasting plasma glucose, or oral glucose tolerance test. HbA1c ≥48 mmol/mol on two separate occasions (or one with symptoms) confirms diabetes. Pre-diabetes (HbA1c 42–47) signals high risk and benefits from lifestyle intervention.

Treatment options — type 2 diabetes

Per NICE and ICGP guidance:

  • Lifestyle modification — first-line. Weight loss (5–10% of body weight produces meaningful metabolic improvement), Mediterranean-style or low-carbohydrate dietary patterns, regular exercise (150 min/week moderate intensity), smoking cessation
  • Metformin — first-line oral medication for most patients. Reduces hepatic glucose output and improves insulin sensitivity
  • SGLT2 inhibitors (empagliflozin, dapagliflozin) — proven cardiovascular and renal benefits; first-line in patients with established cardiovascular or renal disease
  • GLP-1 receptor agonists (semaglutide, liraglutide) — strong weight reduction and cardiovascular benefits; injectable
  • Other oral agents — DPP-4 inhibitors, sulfonylureas, pioglitazone
  • Insulin therapy — when oral and non-insulin injectables aren't sufficient, or in type 1 from diagnosis

Long-term care and screening

Per HSE National Diabetes Programme, all patients with diabetes should have:

  • HbA1c every 3–6 months (target individualised, typically <53 mmol/mol)
  • Annual blood pressure, lipid profile, kidney function (eGFR, urine albumin)
  • Annual diabetic retinal screening (free under HSE Diabetic RetinaScreen for ages 12+)
  • Annual foot review for neuropathy and circulation
  • Cardiovascular risk assessment and management of BP, cholesterol, smoking
  • Pneumococcal and annual flu vaccination

Self-care and lifestyle

Carb-conscious eating works for many: focus on vegetables, lean protein, healthy fats, and limit refined carbohydrates. Regular meals help glucose stability. Exercise after meals lowers post-meal glucose. Aim for 7+ hours of sleep — poor sleep worsens glucose control. Reduce alcohol. Daily foot inspection in advanced cases. Carry hypoglycaemia rescue (fast-acting glucose) if on insulin or sulfonylureas. Connect with Diabetes Ireland for support and education.

Frequently asked questions

Can I get my diabetes medication renewed online?

Yes — for clinically stable patients on routine type 2 diabetes medication where HbA1c, BP, and complications screening are current. The Online Doctor will check your last review, current control, and recent symptoms. If reviews are overdue or control is suboptimal, an in-person review with your treating doctor is appropriate.

Should I be on an SGLT2 or GLP-1?

These medications have transformed type 2 diabetes care because of their cardiovascular and weight-related benefits beyond glucose lowering. Eligibility depends on individual factors (cardiovascular risk, renal function, BMI, preferences). Discuss with your Online Doctor or treating doctor.

Can type 2 diabetes be reversed?

Yes — significant weight loss (often 10–15 kg+) in earlier-stage type 2 diabetes can achieve "remission" (normal glucose without medication) in a meaningful proportion of patients per UK DiRECT trial evidence. This is a structured, supervised intervention — discuss with your doctor.

What's the difference between type 1 and type 2?

Type 1 is autoimmune destruction of pancreatic insulin-producing cells — usually diagnosed in childhood or young adulthood, lifelong insulin treatment required. Type 2 involves insulin resistance and relative insulin deficiency — more common with age and obesity, often manageable with lifestyle and oral medications initially.

Sources: HSE.ie, NICE CKS Diabetes, ICGP, Diabetes Ireland, HSE National Diabetes Programme. General information only — not a substitute for individual medical advice.

What we will need from you

  • Your most recent HbA1c result (within 3 months)
  • List of current diabetes medications and doses
  • Recent home blood-glucose readings if you self-monitor
  • Latest blood-pressure reading and weight

What we adjust online

  • Metformin dose increases, gliclazide titration
  • Adding SGLT2-inhibitors (empagliflozin, dapagliflozin) where indicated
  • Starting or adjusting GLP-1 receptor agonists (semaglutide, liraglutide) for type 2 diabetes
  • Insulin dose adjustment for established patients with stable disease

When we refer to in-person care

New diagnoses of type 1 diabetes, suspected DKA, planned pregnancy, advanced retinopathy or nephropathy, and severe hypoglycaemia require in-person specialist input. We will tell you and signpost appropriately.

What this consultation covers

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HbA1c review

Interpret your latest result and adjust your plan.

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Medication

Metformin, gliclazide, SGLT2-inhibitors, GLP-1 agonists, insulin titration.

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Lifestyle support

Carb counting, exercise plan, weight-management goals.

€34.99
Per online consultation. No subscription.
Book now

Frequently asked questions

Is this for type 1 or type 2 diabetes?
Both — for routine review and ongoing management. Brand-new diagnoses (especially type 1) need urgent in-person assessment.
Can you prescribe Ozempic / Wegovy / Mounjaro?
Yes for type 2 diabetes where clinically indicated. We will not prescribe these solely for weight management without a diabetes / metabolic indication.
Do you do annual diabetic reviews?
Yes. We can run the bloods/urine review checklist and write to your usual treating doctor with the results.
Can I get my eyes / feet checked?
These need in-person services. We will refer you for free retinal screening (Diabetic RetinaScreen) and to a podiatrist as needed.
Will you write to my regular doctor?
With your consent, yes — to keep your shared record up to date.
How much does it cost?
€34.99 per consultation including any prescription adjustment.

Speak with an Online Doctor today

Same-day video and phone consultations across Ireland.

Book a consultation
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Speak to support

+353 89 946 1472

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Email us

support@doconcall.ie

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Available

7 days a week · same-day slots

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